CS
Customer Support
Hello! How can I help you today?
10:30
B
Billing Department
Your invoice is ready
Yesterday
2
T
Technical Support
We've fixed your issue
Monday
CS
Customer Support
B
Support Bot
Hello! Welcome to our customer support. How can I assist you today?
10:25 AM
Hi, I'm having trouble with my recent order.
10:26 AM
B
Support Bot
I'm sorry to hear that. Could you please provide your order ID?
10:27 AM
Sure, it's #ORD-47829.
10:28 AM
CS
Sarah (Support Agent)
Hello, I see your order is pending shipment. There was a slight delay, but it should be shipped by tomorrow.
10:30 AM
Thanks for the update! Here's a screenshot of the order page just in case:
order_screenshot.png
10:31 AM
Customer Support is typing